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Member Service Center Hours
The CU1 Member Service Center is open Monday-Friday, 9am-6pm, and Saturday, 10am-5pm. Outside of business hours, you can still call this number to access limited resources, such as connection to our lost or stolen card hotline.
Surcharge-free access to your money, almost anywhere!
Upcoming Closures
In 2023, all Credit Union 1 branches and our Member Service center will be closed in observance of:
- January 2: New Year's Day (observed)
- January 14: Closed for an employee event
- January 16: Martin Luther King Jr. Day
- February 20: Presidents' Day
- April 29-May 1: Closed for systems upgrade
- May 29: Memorial Day
- June 19: Juneteenth (observed)
- July 4: Independence Day
- September 4: Labor Day
- October 9: Indigenous Peoples Day
- November 11: Veterans Day
- November 23: Thanksgiving Day
- December 25: Christmas Day
Drive Up Changes
We’re excited to announce that we will install Interactive Teller Machines at all drive-ups within the next year! Our enhanced ITMs have all the features of a traditional ATM and more, including the ability to deposit cash and checks and live on-screen assistance. Stay tuned for an ITM coming soon to your area.
Note: Our Mountain View Branch drive-up is next in line for ITM upgrades! Thank you for your patience as the branch drive-up is currently closed for construction. You'll enjoy ITM access at this location starting in late September.
