Financial Assistance
Feel financially secure knowing we have resources to help.
Alaskans are no strangers to change. Our state has changed immensely over the past decades, from limited dirt roads and camps to a bustling network of thriving communities. However, despite the amazing growth and development that many of us have witnessed, we’re also not immune to slumps in the economy, a worldwide pandemic, unemployment, and other “unknowns” that can affect one’s personal ability to make ends meet. Fortunately, we're here to help you face financial change when unexpected circumstances strike.
Contact Us
Please contact us immediately if you can't make certain payments due to hardship. We can often help by extending your payment due date, allowing you to take a month off from a payment, consolidating or refinancing your debt to a more affordable payment, and more. The sooner you contact us, the more options we may have available to help.
Skip-a-Pay
We understand life isn’t always predictable, and we’re here to lend a helping hand to keep you on track. Our Skip-a-Pay program is available to all members through Online Access with a qualifying loan. With this program, members can choose to postpone one monthly loan payment twice per calendar year, for a total of up to six skips over the lifetime of the loan. Please note that Skip-a-Pay cannot be used for two consecutive monthly payments.
A small fee of $30 will be charged for each skipped payment. Your skipped payment will not be added to your next bill; instead, it will be added to the end of your loan term. During the skipped month, interest will continue to accrue on your loan.
To get started, simply log into Online Access and select Skip-a-Pay from the menu options.
arrow_forward Request to skip a payment
