Government Shutdown | Member Assistance

Payment Relief

Additional loan payment relief is available to affected members who currently have one or more of the following: 

• Mortgage Loans

• Home Equity Loans and Lines 

• Business Loans 

• Consumer Loans 

• Credit Cards 

Relief May Include:

• Waived Skip-a-Pay fees
• Hardship extensions for Credit Cards and Fresh Start loans
• No-fee deferments or reduced payments
  
  

Important Details: Interest continues to accrue on your loan during the deferment period. Payments will resume at the same amount outlined in your loan contract, and accrued interest must be paid before payments apply to principal again. For deferred closed-end loans, payment schedules will be recalculated and extended. Members who accept a deferment or reduced payment will have all open lines of credit (including credit cards, HELOCs, and personal lines) temporarily suspended. These suspensions will remain in place until the member reapplies for reinstatement. 

Financial Relief

0% APR* interest relief is now accessible to CU1 members in good standing who are federal employees, contractors or others directly impacted by the government shutdown and who are experiencing a temporary loss or reduction in income. The following are available: 

Personal Loan:

• Loan Amount: Up to $7,500

• Interest Rate: 0% APR*

• Length: Up to 36 Months**

• First Payment: Deferred for 90 Days

Business Loan:

• Loan Amount: Up to $20,000

• Interest Rate: 0% APR*

• Length: Up to 60 Months**

• First Payment: Deferred for 90 Days

*APR = Annual Percentage Rate. **Maximum loan term is 36 months for a personal loan and 60 months for a business loan with equal monthly payments. Minimum $2,000 in annual principal repayment on business loans. First payment is due 90 days after loan origination. Offer available on loan applications submitted from 10/15/25 until 30 days after the government reopening.