Contact Us
Member Service Center
  • Phone:
    (907) 339-9485
  • Toll free:
    (800) 478-2222
  • Fax:
    (907) 339-8501
  • Email:
Schedule a Video Appointment
We'd love to chat with you via Zoom!
Choose the type of appointment you'd like to schedule with CU1. We'll confirm it and provide a link to access your meeting via Zoom video chat. You can access this service via your computer, tablet or phone, and there's no need to install anything on your device.
Branch Conversation
Account maintenance and general inquiries.
Real Estate Loans
Homebuying, HELOCs and more.
Consumer Loans
Auto loans, credit cards and more.
Report a Lost or Stolen Card
If your credit or debit card is missing, don’t assume it will resurface. Report your card immediately by calling (800) 528-2273.
With the CU1 CardControl app, you can also "turn off" your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Safeguard your funds in the future with a quick and easy download.
Have a Question?