Contact Us
Member Service Center
  • Phone:
    (907) 339-9485
  • Toll free:
    (800) 478-2222
  • Fax:
    (907) 339-8501
  • Submit fraud claim or card dispute:
    (800) 808-6402
Report a Lost or Stolen Card
If your credit or debit card is missing, don’t assume it will resurface. Report your card immediately by calling (800) 528-2273.
With the CU1 CardControl app, you can also "turn off" your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Safeguard your funds in the future with a quick and easy download.