Contact Us
Member Service Center
  • Phone:
    (907) 339-9485
  • Toll free:
    (800) 478-2222
  • Fax:
    (907) 339-8501
  • Submit Fraud or Card Dispute:
    (866) 279-1399
  • Report a Lost or Stolen Card:
    (833) 933-1681 or (812) 647-9794 (international)
Report a Lost or Stolen Card
If your credit or debit card is missing, don’t assume it will resurface. Report your card immediately by calling (833) 933-1681 or (812) 647-9794 (international).
With the CU1 CardControl app, you can also "turn off" your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Safeguard your funds in the future with a quick and easy download.