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Membership

To join CU1, simply visit your nearest branch with a photo ID such as a driver's license or state ID card and an initial deposit of $5 into a share savings account.

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 LOCATIONS & HOURS

Member Service Center
(907) 339-9485
(800) 478-2222 (toll-free)

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One for All Rewards Program

It’s the small things that make a big difference

At Credit Union 1 we don’t just encourage healthy spending and saving, we reward you for it. With our One for All Rewards Program you earn points for your spending, savings, certificates and loan services so you have an extra incentive for wise financial decisions. As points are earned, they can be redeemed for a variety of valuable rewards such as a loan interest rate discount, gift cards, certificate premiums, charitable donations, cash rebates and more. Our Rewards program is simple and straightforward, and you are already enrolled as soon as you become a member at CU1. It’s our way of saying thank you for being part of the CU1 family.

Credit Union 1 is proud to be able to say our One For All Rewards program has received national recognition, winning first place honors from the Louise Herring Philosophy in Action Program. This award was presented by the Credit Union National Association (CUNA), who recognized the One for All Rewards program for rewarding our members’ responsible spending and saving habits.

Rewards Chart

Every member of Credit Union 1 is automatically enrolled in our FREE One for All Rewards Program. This program allows our members to earn points on their loan and certificate balances and also for using Credit Union 1 products and services.

Effective Date:
4/11/2016 and subject to change.

Earn Points Monthly

Certificate of Deposit and Loans1
For certificate and loan balances (including credit cards and real estate)
1 point per $100
Debit Card2
For signature-based (non-PIN) purchases. Simply swipe and sign to earn points
1 point per $5

Earn Bonus Points

Loans3
For each new loan opened with a minimum starting balance of $2,500
1000 points
Set-up Automatic Payment for New Loan Account3 500 points
Certificate
For your first certificate account
500 points
One for All Mail4
For signing up to receive CU1 e-mail news
500 points
E-Statements5
For signing up to receive e-mail notifications when your CU1 statement is ready online
2,000 points

Anniversary Points6
A THANK YOU for your membership with Credit Union 1

500 points 

Redeem Points for Credit Union 1 Products and Services

New or Used Auto Loan Interest Rate Discount7
.25% Interest Rate Discount
20,000 points
Certificate Premium8
Receive a higher dividend on your certificates:
.10% on a Regular Certificate $500-$99,999  10,000 points
.10% on a Jumbo Certificate $100,000+  20,000 points

Redeem Points for Credit Union 1 Fee Reversals9

Use points to refund a CU1 fee9 200 points per $1

Redeem Points for Cash Rebates and Gift Cards10

$10 Gift Card:
Local coffee Gift Card or SUBWAY®

2,000 points

$15 Gift Card:
iTunes®

3,000 points

$25 Cash Rebate11 or Gift Card:
Fred Meyer, Amazon.com Gift Card* or a CU1 Prepaid Gift Card12

5,000 points

$50 Cash Rebate11 or Gift Card:
Costco or a CU1 Prepaid Gift Card12

10,000 points 
 $100 Cash Rebate11 or Gift Card:
CU1 Prepaid Gift Card12
20,000 points 


Click here to view or print the
rewards chart 

Notes
  1. The maximum points that can be earned monthly is 500 for each single certificate of deposit account and 500 for each single loan. Points are computed using the account's average daily balance, calculated by adding the balance in the account at the end of each day of the period, and dividing that figure by the number of days in the period. Fresh Start, pledge of share, and pledge of certificate loans do not generate monthly points.
  2. Some signature-based transactions may not qualify if the merchant chooses to process the purchase as a PINless transaction. A PINless transaction occurs when a small (typically $50 or less) signature-based transaction is processed immediately by the merchant – much like a PIN based transaction would be. Although a PIN is not required and the transaction was initiated as signature-based, this processing method allows the funds to be debited from your account much faster.
  3. For opening new consumer and real estate loans, but excludes: credit cards, Fresh Start, pledge of share and certificate loans.
  4. Receive 500 One for All bonus points for opting into CU1’s One for All Mail. Members may only opt in once to receive the 500 One for All bonus points.
  5. Receive 2,000 One for All bonus points for opting into CU1’s e-Statements. Members may only opt in once to receive the 2,000 One for All bonus points.
  6. All members in good standing who have been with CU1 for at least 12 months will receive 500 anniversary points each January 2.
  7. You may use rewards points for one loan interest rate discount on any new or used auto loan. For the life of the loan, only one discount will be awarded. Buyers who take advantage of our special financing offer for purchasing a credit union repossessed vehicle may not redeem points to further lower the rate unless they refinance the loan under normal rates.
  8. There can only be one premium per certificate term. A certificate rollover is considered a new certificate; therefore, points may be redeemed for another certificate premium.
  9. No partial reversal for CU1 fees allowed. A fee reversal requires full point value of fee. Example: A $5 fee reversal requires 1,000 rewards points. Only fees incurred in the past 60 days are allowed to be reversed. To receive the fee reversal, redeem points in Online Access, by visiting a CU1 branch or calling the Member Service Center.
  10. All gift cards are subject to availability. In the event you select a reward that is temporarily out of stock, Credit Union 1 will contact you with the estimated time the reward will be available. Alternatively, you may redeem your points for another reward if the item you want is not available.
  11. Cash Rebates: Redeem 5,000 points ($25), 10,000 points ($50) or 20,000 points ($100). To receive the cash rebate, redeem points in Online Access, by visiting a CU1 branch or calling the Member Service Center. Funds will be transferred into your Regular Share Savings account (S1).
  12. A CU1 Prepaid Gift Card will be mailed directly to the requesting member’s current address on file and will take two to three weeks to arrive. This gift card will expire 12 months after the issue date.

 

Earning Points

How do I earn points?

The main way to earn points is through the accounts, loans and services you use at CU1. The more business you do with us, the more points you’ll earn! Our Rewards Chart outlines exactly how you can earn points and what you can redeem them for.

Do my points expire?

No. As long as you are a member in good standing with Credit Union 1, you will be able to use your points, regardless of when they were earned. We encourage members to save their points to get bigger rewards!

What are MasterCard® debit card "signature-based" transactions?

Basically, a "signature-based" transaction happens whenever you make a purchase with your Credit Union 1 MasterCard debit card and complete the transaction by signing instead of inputting your PIN. When you do so, you’ll earn 1 point for every $5 spent! To be sure you're making a signature-based transaction in a store, when they ask you the "debit or credit?" question, say "credit."

What is the best way to manage my One for All Rewards points?

Via Online Access! By logging into your CU1 account online, you can watch your points accumulate, request rewards and more. Alternatively, you can always manage your points by phone or at your local branch.

How do I sign up for the Rewards program?

You don't! All Credit Union 1 members are automatically enrolled.

Do I have to pay any fees to join or participate in the Rewards program?

Nope, it's 100% free. 

Rewards

How do I redeem points?

We recommend managing your rewards in Online Access. You can also redeem points by contacting our Member Service Center by phone or visiting your local branch.

If I sign up for automatic loan payments sometime after closing my new loan, can I still get the 500 bonus points added to my rewards account balance?

No, not at this time. In order to get the automatic loan payment bonus points, you must sign up for automatic payment at the time you close your new loan.

How do I earn rewards points with my Credit Union 1 MasterCard® credit card?

For every $100 of balance on your Credit Union 1 MasterCard, you earn 1 point each month. It's your card's outstanding balance (how much you owe) that earns you points, so if during the month you carry an average balance of $2,000 on your card, you'll earn 20 points.

When will I get my rewards?

That depends what you’ve requested! Gift cards are mailed weekly from Credit Union 1's Anchorage Headquarters. Cash rebates, discounts to existing loans or premiums on existing certificates typically take about two business days to be reflected on your account.

Rules and the Points System

Can members be suspended from the One for All Rewards program? If so, why?

Yes. Suspensions would generally happen because an account is not in good standing with the credit union (i.e. it may be overdrawn or delinquent). It's also possible that legal action might have been taken against the account. If you think your Rewards have been suspended incorrectly, please call us or visit your local branch.

What do I do if I believe a mistake has been made in my points history?

Please call the credit union or visit your local branch so we can review your account.

What happens to my points if I close my accounts?

You will lose your points, because the One for All Rewards program is only for Credit Union 1 members. Once you close all of your CU1 accounts, your points are forfeited.

NCUA Insured
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Your savings are federally insured to at least $250,000 by the National Credit Union Administration and backed by the full faith and credit of the United States Government.

Contact
  • Branch Locations
  • Phone: (907) 339-9485
  • Toll-Free: (800) 478-2222
  • Routing #: 325272063
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