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ID Protection
Protect yourself. Review the following information to guard against financial fraud and identity theft.
Sensitive Information
Suspicious Activity
Internet Safety
Mastercard® ID Theft Protection™
We could all use a little more "peace of mind" these days, and at Credit Union 1, one way we provide this to our Alaskan members is via free ID Theft Protection benefits through your CU1 debit or credit card. You have enough on your plate right now, and we're happy to take some of that stress off your shoulders!
  • Monitors your credit file
    for changes that could indicate fraud -- such as new credit inquiries, an address change or a new account opened in your name.
  • Sends alert notifications
    whenever suspicious activity is detected, so you can take immediate action to minimize potential damage.
  • Provides ID Theft Resolution
    with white-glove service by assigning a resolution specialist to you when you require assistance in resolving issues related to identity theft
Protecting your Identity, Privacy and Money
Identity theft can occur when an unauthorized individual obtains personal information, such as your social security number, date of birth, address and financial account numbers. Once this information is obtained, the thieves will assume your identity, allowing them to illegally purchase items or obtain credit.
Report fraud to Credit Union 1 immediately.
If you think you may have been a victim of fraud, contact us immediately via [email protected], or call (907) 339-9485 or (800) 478-2222. 
At Credit Union 1, we have continuous fraud detection tools in place to protect your accounts.
You can also be proactive with this protection by using your FREE eServices!
Report a Lost or Stolen Card
If your credit or debit card is missing, don’t assume it will resurface. Report your card immediately by calling (800) 528-2273.
With the CU1 CardControl app, you can also "turn off" your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Safeguard your funds in the future with a quick and easy download.