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ID Protection
Protect yourself. Review the following information to guard against financial fraud and identity theft.
Sensitive Information
Suspicious Activity
Internet Safety
Identity Theft
Protecting your identity, your privacy and your money.
Identity theft can occur when an unauthorized individual obtains personal information, such as your social security number, date of birth, address and financial account numbers. Once this information is obtained, the thieves will assume your identity, allowing them to illegally purchase items or obtain credit.
Report fraud to Credit Union 1 immediately.
If you think you may have been a victim of fraud, contact us immediately via fraudalert@cu1.org, or call (907) 339-9485 or (800) 478-2222. 
At Credit Union 1, we have continuous fraud detection tools in place to protect your accounts.
You can also be proactive with this protection by using your FREE eServices!
Identity Theft Resources
Credit Bureau Contact Details
  • Equifax - (800) 525-6285 (Fraud Hotline) | (800) 685-1111 (Order a report)
  • Experian - (888) 397-3742 (Fraud Hotline) | (888) 397-3742 (Order a Report)
  • TransUnion - (800) 680-7289 (Fraud Hotline) | (800) 916-8800 (Order a Report)
Credit bureaus must provide free copies of credit reports to victims of identity theft.
Report a Lost or Stolen Card
If your credit or debit card is missing, don’t assume it will resurface. Report your card immediately by calling (800) 528-2273.
With the CU1 CardControl app, you can also "turn off" your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Safeguard your funds in the future with a quick and easy download.
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