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Membership

To join CU1, simply visit your nearest branch with a photo ID such as a driver's license or state ID card and an initial deposit of $5 into a share savings account.

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 LOCATIONS & HOURS

Member Service Center
(907) 339-9485
(800) 478-2222 (toll-free)

Branch Locations

Hours

ATM Locations

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CU1 News & Events

Stay updated about credit union news, promotions and community events.

Celebrate #CU1LUV Day

Throughout 2019, Credit Union 1 is hosting special #CU1LUV Day events in each of our branch communities. These free events are our way of saying thank you to all the friends, neighbors and CU1 members who help make Alaska such a special place to be! Join us for free hors d'oeuvres, free swag, and a chance to chat with our President/CEO James Wileman.

  • FAIRBANKS June 20
  • NOME August 22
  • KETCHIKAN September 12
  • ANCHORAGE November (various days)
  • EAGLE RIVER December 5

Upcoming Holiday Closures

All branches and our Member Service Center will be closed:

      • July 4 - Independence Day 

View our 2019 holiday closure schedule here.

Your Mastercard Guide to Benefits

Effective July 1, 2019, Mastercard®️ is updating their Guide to Benefits associated with your Credit Union 1 debit and/or credit card. Below is a peek at certain perks:

  • Identity Theft Protection Includes account monitoring, monthly risk alerts, URL and domain monitoring, and more.
  • Airport Concierge Services Includes a 15% discount on Airport Meet and Greet services, available at over 450 airports worldwide.
  • Mastercard Global Services Provides 24 hour assistance with lost and stolen card reporting, including cancellation and emergency replacement of the card.

2019 Annual Meeting Results

In March, Credit Union 1 hosted its Annual Meeting and voted on certain roles within our Board of Directors and Supervisory Committee. Incumbent board members Colin Baxter and Damien Stella were renewed for three year terms.

 View Leadership at CU1


A new and improved design for our website will launch soon!

Coming early summer, we’ll be revealing the fresh face of a cu1.org! You’ll notice a sleek and modern look, improved navigation and upgraded mobile compatibility. Plus, the new design will incorporate special accessibility standards that make it easier for disabled members to navigate and access information.

One of the biggest changes you’ll notice on our new site is the ability to reach Online Access from any page. Simply click the “LOGIN” button located in the top main navigation bar, and login with your typical login information.

Below is a special sneak peek of the new design:

As one of the many ways we show #CU1LUV to Alaskans, Credit Union 1 is dedicated to continually improving the tools, resources and technology you rely on. Our new website will be the latest step toward this goal! Stay tuned for this important change, launching in early summer.

As part of this update, “Chat” will no longer be an available feature. Going forward, please reach us via the Secure Message Center in Online Access or the alternate methods available here.


Marijuana Related Business

Credit Union 1 has announced that it will initiate a pilot program to provide financial services to Marijuana Related Businesses (MRB). Since 2014 when marijuana was legalized in Alaska, the lack of financial services for MRBs has flooded local streets with cash, resulting in a community safety issue. Credit Union 1 hopes to help relieve this issue by providing financial services to MRBs. Note that Credit Union 1 will only provide services to legally operating businesses, and these MRBs will be under constant, comprehensive monitoring by our compliance team to ensure all aspects of their businesses stay legal.

It’s important to note that Credit Union 1 does not take a political or moral position on the legalization of marijuana by providing services to these businesses. When it comes to our members, we always seek to meet the financial needs of those we serve without judgment or prejudice – and as a state-chartered credit union that only serves Alaskans, we are in the best position to provide this service for MRBs. Credit Union 1 has a long history of providing services to the underserved, from helping individuals with lower credit scores get loans and other vital financial services; to being the first financial institution in over 23 years to open a branch in the Mountain View community of Anchorage. Now, we will again provide financial services to those who have nowhere else to go.

In 2018 alone, CU1 members and employees have fundraised and donated over $207,000 to Alaskan communities and volunteered over 5,100 hours to nonprofits in need. We have been recognized throughout on a national level for our efforts to support community-minded organizations and initiatives from soup kitchens to youth engagement organizations. To further support our Alaskan communities in 2019, we will donate a minimum of 1% of all profits received from our MRB pilot program to the #CU1LUV Community Fund.


The Story of #CU1LUV

If you’ve ever felt like banks have their values backwards or like your credit union should stay local and loyal, then rest assured that you’re on the right path with Credit Union 1. We live each and every day with the mission to lead change, uplift others and value people – and we achieve this goal in a wide variety of ways.

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Your savings are federally insured to at least $250,000 by the National Credit Union Administration and backed by the full faith and credit of the United States Government.

Contact
  • Branch Locations
  • Phone: (907) 339-9485
  • Toll-Free: (800) 478-2222
  • Routing #: 325272063
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