ContactHours and LocationsPhone and EmailContact Us FormContactBlock


Member Service Center: (907) 339-9485 or 800 478-2222.

The MSC is open Monday-Friday, 7:30 am-7:30 pm; Saturday, 9:30am-5pm; and Sunday, 11am-4pm.

Automated Response Teller (ART): (907) 562-2212 or 800 478-2226.

Before using ART for the first time, you'll need to contact us for a special telephone password.

Email - Email us regarding service issues or general questions. - Contact our President, Tom Newins, with general questions/comments about Credit Union 1. - For information or questions about working at Credit Union 1. - For technical support with OnLine Access, error messages and computer or software related issues.

Mailing Address

Credit Union 1
1941 Abbott Road
Anchorage, AK 99507

Routing Number


Please use the secure form below to contact Credit Union 1 securely with questions or comments. We will respond to you within one business day. A faster, more immediate response may be available by calling our Member Service Center.


Contact Us
  Residential Address:
  Member Number(Optional):
  I am interested in:
Auto Loans
Real Estate Programs
Other Loan Programs
Making a Comment/Suggestion
Improving my Credit
Financial Education
Community Service
OnLine Access Password Request

Sign up for One for All Email

Sign up for One for All Email!

Youth Week

Youth Week at Credit Union 1

Your savings federally insured to at least $250,000 and
backed by the full faith and credit of the United States
Government. National Credit Union Administration,
a U.S. Government Agency.
Click here to estimate your share insurance.